Working with People in crisis throughout Norfolk 

We provide a wide range of professional services to meet the needs of people in crisis. We promise to provide every service with a smile and to the highest level of satisfaction. 

Self- Neglect & Decluttering

We provide cleaning and clearing staff to bring the home back to a safe and hygienic level with a Mentor to engage with the person where possible.  We support them to take control and make a much needed change in their life,  while assessing any ongoing support requirements.

Compulsive Hoarding Disorder

 Understanding that HD is a mental illness, we work with the person to gain trust and form a plan with them, to ensure they feel fully involved in improving their home environment. The physical removal of items and waste is carried out by one of our teams, but overseen by a dedicated Mentor and dependent on physical ability the service user is also expected to be involved in the removal clearing process.

Relapse Prevention Programme

Developed by our in house specialists, provision of a Mentor and guidance in basic home maintenance day to day routines methods and safety awareness, focussing heavily on maintaining progress made to give the person every chance to Move Forward with their life, in a safe and clean home environment.
Please contact us for more details.

Hospital Discharge Service

Preparing homes to enable someone to be discharged from Hospital.

MF-N also provides a Hospital Discharge Service, guided costs of which can be given after an assessment of a property. This can range from a simple moving of furniture to make space for hospital beds or equipment, targeted cleaning of areas such as bathrooms and kitchens to larger projects involving decluttering or clearing a hoard, reducing fire, avalanche, mobility and accessibility risk.


Contact Us for more details


Taking a Multi-Agency & Safeguarding Approach one step further.

Integrating our service with other support services involved
Norfolk and Waveney MIND

Norfolk and Waveney Mind, the mental health charity that believes no one should have to face a mental health problem alone.

Norfolk Safeguarding Adults Boards
The Multi-Agency Safeguarding Hub (MASH) helps safeguard adults and children and is made up of a range of organisations, including Norfolk County Council. Most of these staff are based at County Hall in Norwich. Having a central hub with close working arrangements helps with information sharing between the agencies. 
Hoarding: A Report Into The Best Practice

Click on buttons above to Click links

Subsidised Costs 

As a Community Interest Company

Profits are used to


  • Subsidise engagement meetings to enable a no cost initial visit (dependant on location)
  • Train Dedicated Mentors working with Clients
  • Help Implement After Care Support
  • Subsidise Costs to Housing Providers, Local Council Agencies and Low income Individuals

First Steps 

You.
  • Contact Us
  • Fill in Referral form (supplied on request)
  • Discuss Goals
  • Arrange Meeting
Us
  • Initial Assessments
  • Advise How we can help
  • Create Working Plan
  • Advisory of guide costs
All of the above - No Cost to You
Contact us Now.

Potential Outcomes

  • Safer home environment
  • Improved Mental Health
  • Lower Costs
  • Reduced financial risk
  • Empowerment to the individual
  • Multi-agency approach
  • less risk of relapse


Interested in our Services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help. 
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